SMS Campaign Overview
Campaign Launch On the day your campaign launches, you will receive a notification email that the campaign is live.
Campaign Cadence Texts are sent Mon-Fri, at 10:30 am local time. If you would like this adjusted, please contact us.
SMS Daily Volume The maximum daily volume for new numbers is 100, and the maximum for accounts older than 1 week is 600. Daily sms volume will also be affected by the number of contacts in your database. We spread the campaign over multiple days to ensure manageable lead flow.
How To View & Update Campaign
Stop A Campaign
Select contacts → Bulk Actions → Actions → Pause
Restart A Campaign
Select contacts → Bulk Actions → Actions → Resume
View Campaign Progress
Open Contacts >> Bulk Actions >> and find your booster shot and locate the status column.
The status of your booster shot will be Queued (it has not yet started), Processing (it is underway), Cancelled, or Complete. If underway, you can view the completion percentage.
Select “View Details” to review the campaign details.
Scheduled Start: When the campaign is set to launch.
Next Processing On: The next day that texts will send
Progress: The percentage of your selected contacts that have received the campaign
Process During: The hours of the day the texts will send
Processing Allowed On: Days of the week texts will send
Delay Between Batches: Days between campaign batches
Batch Quantity: Daily SMS volume
Make An Adjustment To Messages
To make an adjustment to campaign messages, please reach out to our team or submit a support ticket.